We offer shipping to both domestic and international locations from our location in Santa Ana, California.
We use USPS First Class mail as our default shipping option, with additional UPS options available for larger or heavier orders.
Our default turnaround time for orders with our basic patterns is 1-2 days.
Orders with DTF prints typically require 1-3 days for production. For DTF orders over 500 inches, production time may be longer.
Custom orders require approximately 2-5 days for production.
We will notify you of any changes to the expected turnaround time.
Please note that the turnaround time does not include shipping time.
We will accept returns or exchanges for defective products or items damaged during shipping.
We do not accept returns or exchanges for color differnce. Please note that the actual color and pattern scale size of the product may differ from what is displayed on your screen.
All custom orders are final sale and cannot be returned or exchanged.
To initiate a return or exchange, please contact us within 30 days of delivery.
Items must be in new and unused condition with all original packaging.
Customers are responsible for paying return shipping costs.
Refunds will be issued once the returned items have been received and inspected.
Please note that once a package is marked as "delivered" by the shipping carrier, we are not responsible for any lost or stolen packages. If you have not received your package despite the tracking status showing "delivered", please contact the shipping carrier for further assistance.